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	<title>EAConsult</title>
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	<link>http://www.eaconsult.com</link>
	<description>Enterprise Applications Consulting – Josh Greenbaum</description>
	<lastBuildDate>Wed, 08 Feb 2012 20:47:18 +0000</lastBuildDate>
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		<title>Disconnected Governments, Disempowered Citizens: Civic Culture and The Public Sector CRM Opportunity</title>
		<link>http://www.eaconsult.com/2012/02/08/disconnected-governments-disempowered-citizens-civic-culture-and-the-public-sector-crm-opportunity/</link>
		<comments>http://www.eaconsult.com/2012/02/08/disconnected-governments-disempowered-citizens-civic-culture-and-the-public-sector-crm-opportunity/#comments</comments>
		<pubDate>Wed, 08 Feb 2012 20:47:18 +0000</pubDate>
		<dc:creator>JoshEAC</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.eaconsult.com/?p=714</guid>
		<description><![CDATA[CRM has lots of proponents these days, and lots of momentum in the market, mostly for all the right reasons. But one reason in particular, specific to the public sector, and dramatically, almost radically important in its potential impact, is &#8230; <a href="http://www.eaconsult.com/2012/02/08/disconnected-governments-disempowered-citizens-civic-culture-and-the-public-sector-crm-opportunity/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.eaconsult.com/2012/02/08/disconnected-governments-disempowered-citizens-civic-culture-and-the-public-sector-crm-opportunity/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
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		<title>Bill and Jim’s Bright Shiny Penny: Understanding SAP’s Success and the Challenges It Brings</title>
		<link>http://www.eaconsult.com/2012/02/06/bill-and-jim%e2%80%99s-bright-shiny-penny-understanding-sap%e2%80%99s-success-and-the-challenges-it-brings/</link>
		<comments>http://www.eaconsult.com/2012/02/06/bill-and-jim%e2%80%99s-bright-shiny-penny-understanding-sap%e2%80%99s-success-and-the-challenges-it-brings/#comments</comments>
		<pubDate>Mon, 06 Feb 2012 16:39:27 +0000</pubDate>
		<dc:creator>JoshEAC</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.eaconsult.com/?p=709</guid>
		<description><![CDATA[Nothing succeeds like success, the old saw goes, but there’s a dark side to the kind of success that SAP has been enjoying for the past year. Success of SAP’s magnitude is hard to achieve, but, more importantly, it’s even &#8230; <a href="http://www.eaconsult.com/2012/02/06/bill-and-jim%e2%80%99s-bright-shiny-penny-understanding-sap%e2%80%99s-success-and-the-challenges-it-brings/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.eaconsult.com/2012/02/06/bill-and-jim%e2%80%99s-bright-shiny-penny-understanding-sap%e2%80%99s-success-and-the-challenges-it-brings/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>SAP buys Datango, and the Race to (Finally) Give End User Training its Due Begins</title>
		<link>http://www.eaconsult.com/2012/01/16/sap-buys-datango-and-the-race-to-finally-give-end-user-training-its-due-begind/</link>
		<comments>http://www.eaconsult.com/2012/01/16/sap-buys-datango-and-the-race-to-finally-give-end-user-training-its-due-begind/#comments</comments>
		<pubDate>Mon, 16 Jan 2012 19:14:17 +0000</pubDate>
		<dc:creator>JoshEAC</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.eaconsult.com/?p=700</guid>
		<description><![CDATA[SAP is doing something significant in the acquisition of Datango, the question is whether the market will react accordingly. The move is significant in that Datango offers a new paradigm for enterprise software training, but that significance is tempered by &#8230; <a href="http://www.eaconsult.com/2012/01/16/sap-buys-datango-and-the-race-to-finally-give-end-user-training-its-due-begind/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.eaconsult.com/2012/01/16/sap-buys-datango-and-the-race-to-finally-give-end-user-training-its-due-begind/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Enterprise Gamification: How Gamification will Make the Social, Collaborative Dream a Reality</title>
		<link>http://www.eaconsult.com/2012/01/05/enterprise-gamification-how-gamification-will-make-the-social-collaborative-dream-a-reality/</link>
		<comments>http://www.eaconsult.com/2012/01/05/enterprise-gamification-how-gamification-will-make-the-social-collaborative-dream-a-reality/#comments</comments>
		<pubDate>Thu, 05 Jan 2012 19:46:07 +0000</pubDate>
		<dc:creator>JoshEAC</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.eaconsult.com/?p=696</guid>
		<description><![CDATA[I’ve been working in the interactive gaming and gamification industry for over four years now, first as the founder of a now-defunct start-up focused on developing interactive training games, and most recently as a hands-on catalyst for enterprise gamification. It’s &#8230; <a href="http://www.eaconsult.com/2012/01/05/enterprise-gamification-how-gamification-will-make-the-social-collaborative-dream-a-reality/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.eaconsult.com/2012/01/05/enterprise-gamification-how-gamification-will-make-the-social-collaborative-dream-a-reality/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Credit Card Fraud at Chase.com: How Bad Training and Bad Security Processes Are Bad for Business (and Customers)</title>
		<link>http://www.eaconsult.com/2011/12/28/credit-card-fraud-at-chase-com-how-bad-training-and-bad-security-processes-are-bad-for-business-and-customers/</link>
		<comments>http://www.eaconsult.com/2011/12/28/credit-card-fraud-at-chase-com-how-bad-training-and-bad-security-processes-are-bad-for-business-and-customers/#comments</comments>
		<pubDate>Wed, 28 Dec 2011 18:27:36 +0000</pubDate>
		<dc:creator>JoshEAC</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.eaconsult.com/?p=692</guid>
		<description><![CDATA[This is a story of a credit card fraud that happened to my wife and I just before the holidays. It’s an amazing one that apparently involves insiders working at Chase.com and UPS, but the fraud is only half the &#8230; <a href="http://www.eaconsult.com/2011/12/28/credit-card-fraud-at-chase-com-how-bad-training-and-bad-security-processes-are-bad-for-business-and-customers/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.eaconsult.com/2011/12/28/credit-card-fraud-at-chase-com-how-bad-training-and-bad-security-processes-are-bad-for-business-and-customers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Oracle Misses So Much in the Quarter: Applications are Down, but Can Hardware Fix the Problem?</title>
		<link>http://www.eaconsult.com/2011/12/22/oracle-misses-so-much-in-the-quarter-applications-are-down-but-can-hardware-fix-the-problem/</link>
		<comments>http://www.eaconsult.com/2011/12/22/oracle-misses-so-much-in-the-quarter-applications-are-down-but-can-hardware-fix-the-problem/#comments</comments>
		<pubDate>Thu, 22 Dec 2011 19:20:15 +0000</pubDate>
		<dc:creator>JoshEAC</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.eaconsult.com/?p=689</guid>
		<description><![CDATA[I was finally able to listen to the Oracle Q2 call, and the picture looks pretty bad for Oracle, while looking much better for the rest of the enterprise software market, which is completely undeserving of the collateral damage that &#8230; <a href="http://www.eaconsult.com/2011/12/22/oracle-misses-so-much-in-the-quarter-applications-are-down-but-can-hardware-fix-the-problem/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.eaconsult.com/2011/12/22/oracle-misses-so-much-in-the-quarter-applications-are-down-but-can-hardware-fix-the-problem/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Total Vendor Coverage: The Case for a Holistic View of the Enterprise Software Market</title>
		<link>http://www.eaconsult.com/2011/12/12/total-vendor-coverage-the-case-for-a-holistic-view-of-the-enterprise-software-market/</link>
		<comments>http://www.eaconsult.com/2011/12/12/total-vendor-coverage-the-case-for-a-holistic-view-of-the-enterprise-software-market/#comments</comments>
		<pubDate>Mon, 12 Dec 2011 19:12:39 +0000</pubDate>
		<dc:creator>JoshEAC</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.eaconsult.com/?p=684</guid>
		<description><![CDATA[As an industry analyst, I’m used to be being slotted, even though my goal has always been to cover as broad a swath of the enterprise software market as possible, based on the assumption that customers and users need help &#8230; <a href="http://www.eaconsult.com/2011/12/12/total-vendor-coverage-the-case-for-a-holistic-view-of-the-enterprise-software-market/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.eaconsult.com/2011/12/12/total-vendor-coverage-the-case-for-a-holistic-view-of-the-enterprise-software-market/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Microsoft Dynamics Lodestar:  Enterprise Software Become Microsoft&#8217;s Locus of Innovation</title>
		<link>http://www.eaconsult.com/2011/12/06/the-microsoft-dynamics-lodestar-enterprise-software-become-microsofts-locus-of-innovation/</link>
		<comments>http://www.eaconsult.com/2011/12/06/the-microsoft-dynamics-lodestar-enterprise-software-become-microsofts-locus-of-innovation/#comments</comments>
		<pubDate>Tue, 06 Dec 2011 19:05:35 +0000</pubDate>
		<dc:creator>JoshEAC</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.eaconsult.com/?p=679</guid>
		<description><![CDATA[Over the ten years in which Microsoft has struggled to find a place for its Dynamics enterprise software products inside the company, the question of whether Microsoft should jettison the business  unit altogether has surfaced more than once. And on &#8230; <a href="http://www.eaconsult.com/2011/12/06/the-microsoft-dynamics-lodestar-enterprise-software-become-microsofts-locus-of-innovation/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.eaconsult.com/2011/12/06/the-microsoft-dynamics-lodestar-enterprise-software-become-microsofts-locus-of-innovation/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>SAP’s M&amp;A Strategy: the Key to a Successful SuccessFactors Acquisition.</title>
		<link>http://www.eaconsult.com/2011/12/05/sap%e2%80%99s-ma-strategy-the-key-to-a-successful-successfactors-acquisition/</link>
		<comments>http://www.eaconsult.com/2011/12/05/sap%e2%80%99s-ma-strategy-the-key-to-a-successful-successfactors-acquisition/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 19:32:28 +0000</pubDate>
		<dc:creator>JoshEAC</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.eaconsult.com/?p=676</guid>
		<description><![CDATA[As the enterprise software market parses the news that SuccessFactors will become SuccessFactors, an SAP company, the question of how well SAP manages its M&#38;A strategy is coming to the fore. SAP has been buying small and large companies for &#8230; <a href="http://www.eaconsult.com/2011/12/05/sap%e2%80%99s-ma-strategy-the-key-to-a-successful-successfactors-acquisition/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.eaconsult.com/2011/12/05/sap%e2%80%99s-ma-strategy-the-key-to-a-successful-successfactors-acquisition/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>The Supply Chain Challenge Never Ends</title>
		<link>http://www.eaconsult.com/2011/11/16/the-supply-chain-challenge-never-ends/</link>
		<comments>http://www.eaconsult.com/2011/11/16/the-supply-chain-challenge-never-ends/#comments</comments>
		<pubDate>Wed, 16 Nov 2011 17:50:26 +0000</pubDate>
		<dc:creator>JoshEAC</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.eaconsult.com/?p=667</guid>
		<description><![CDATA[I spent an extremely entertaining and informative day with Kinaxis at their user conference last month, and it struck me how much supply chain management seems to be stuck in the past, even as it increasingly occupies one of the &#8230; <a href="http://www.eaconsult.com/2011/11/16/the-supply-chain-challenge-never-ends/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.eaconsult.com/2011/11/16/the-supply-chain-challenge-never-ends/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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